Un guide complet sur les soft skills (compétences relationnelles) pour maîtriser le savoir être et le savoir-faire managérial.
Être promu au rôle de manager peut être excitant mais aussi stressant : vous devez réussir à faire travailler votre équipe ensemble et vous serez jugés sur les résultats. Bien sûr la personnalité du manager est importante pour ce faire mais il y a six domaines qu'il doit maîtriser pour aborder son nouveau rôle au mieux :
- Le management des personnes : où l'on apprend comment se fixer des objectifs et les planifier, instaurer un climat de confiance pour avoir des équipes performantes, déléguer les tâches, savoir motiver et évaluer les performances ;
- Le leadership : des conseils pratiques pour mettre en place un environnement où chacun se sent à sa place et motivé ;
- Devenir plus performant : des outils pour se connaître soimême, renforcer ses points forts et pallier ses faiblesses ;
- Communiquer efficacement : de l'adaptation à la présentation de visuels et à la présentation en public, de la communication externe à la communication en interne sur les différents médias, etc. ;
- Se présenter : les éléments clefs d'une bonne présentation, à l'oral, à l'écrit, que vous fassiez une présentation formelle, parliez devant vos équipes, vous adressiez aux médias ;
- Négocier : vous découvrirez plusieurs techniques pour réussir à négocier dans diverses situations.
Prenez du recul grâce à la rubrique « Demandez-vous... » ; découvrez des conseils d'expert dans les encadrés « Conseil » et de nombreux exemples concrets ; enfin, grâce aux tableaux « à faire/à éviter » ne vous laissez pas piéger par les fréquents écueils.
C'est un ouvrage complet et très visuel qui couvre toutes les différentes problématiques auxquelles un manager se trouve confronté.
Everything you never knew about the human body, in ebook format From what makes blood red to why a haircut is painless, help your child discover all about the human body. Fantastic facts and far-out photos answer a multitude of quirky questions and tell the head-to-toe story of what makes our bodies tick.
They'll take a look at our circulation system and discover how blood travels around the body and why our heart beats faster when we run. Find out where thoughts come from and how we can see, smell, touch, taste and follow what happens to food as it travels through the digestive system.
From eyes that can see a million different colours to a liver that performs more than 500 functions, help your child discover why their body is such an amazing machine.
From the defining boundaries of the Balkan states to the icy terrain of Antarctica over 400 maps created with the latest digital mapping techniques and satellite data are combined to bring you Earth in more detail than ever before. Terrain models reveal physical features, while informative text, photographs and diagrams provide a superb overview of the physical, political, economic and demographic geography of the world.
Detailed fact files on all 193 nations, including each region's land use, industrial activities and population distribution. Plus a 75,000 index-gazetteer makes this an essential desktop reference for business, home or school use.
Marking the 40th anniversary of Apollo 11 and the first moonwalk, the latest addition to the long-running Eyewitness series takes the reader on a lunar voyage to Earth's nearest neighbour. This book explores the Moon from its place in myth and legend to the 20th Century space race and beyond. It shows how astronomers and astronauts have scrutinized the moon's craters and seas, analyzed its structure, and checked its potential as a base for future exploration of outer space. The book features a detailed reference section and a free wallchart and cd of clipart
Look before you speak - an innovative visual approach to using and learning basic Chinese phrases Do you need to brush up your Chinese, or learn the language? Or are you off to China and want to make sure you're understood? Find key phrases fast in this effective survival language guide for real-life situations.
Galleries of words and pictures make it easy to find key basic Chinese vocabulary at a glance and help you remember what you've seen. Learn phrases to help you find your way around, eat out, shop and go sightseeing. Plus an easy-to-use pronunciation guide for every word and phrase will help you speak like a native
Top-secret blueprints from the Star Wars universe Presented in a stylish presentation box, you can now unravel the never-seen-before blueprints of the X-Wing, Y-Wing, Rebel Weapons and many more. Accompanied by a 32-page booklet packed with info, facts and movie stills showing them in action. A must-have for all Star Wars fans.
French language learning for the iPod generation, now in hardback. Want to know your 'Qu'est-ce que c'est' from your 'Comment'? Whether you're a total beginner or you know a bit of French already - this French Language Learner will help you improve. This all-in-one book is packed with the essentials for learning on the move. There's an activity section full of everyday situations and words, a lively picture workbook with even more words to build up vocabulary and a 2,000-word quick-reference dictionary if you need something quick. There's also a listen-and-learn 60 minute CD with phrases spoken by native speakers to help with pronunciation and flash cards for practice, practice, practice. It also comes with a guide for adults if you'd like a bit of help. Makes picking up French as easy as un, deux, trois!
Have hands-on fun teaching your toddler first words with this tabbed board book from My First With lots of fun-filled pictures, simple questions and things to name, your toddler will love learning first words using this colourful board book. Read it together and help them turn the pages using the intriguing picture tabs; identify the goldfish, teddy and car, and even encourage them to choose their favourite pet! Makes teaching your toddler first words as easy as a, b, c.
Bond is back - new paperback edition of this thrill-packed dossier on the world's most famous spy Become an expert on the extraordinary career of 007 with James Bond the Secret World of 007 and get the inside scoop on his missions, from defeating the power-mad schemes of Dr No to the mysteries of Casino Royale and go behind the scenes of his latest movie, Quantum of Solace through unseen photography. Starting with a foreword penned by M herself, uncover the world of Bond, the world's most famous secret agent. Spectacular photographs reveal the secrets of many of Bond's amazing gadgets, racy vehicles and racier eye-candy. Explore the lairs of the supervillains he has defeated and follow bullet-by-blow accounts of some of his most death-defying chases and battles. Investigate 007's distinctive style, his complicated love life and relationships with other members of M16 from M to Q and Miss Moneypenny. James Bond the Secret World of 007 is a thrill-a-page 007 adventure.
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